# Privacy Policy

**Effective Date: July 9, 2026**

Welcome to MyTourWay ([www.mytourway.com](http://www.mytourway.com)) and the MyTourWay mobile application (“App”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, and access our services including destination ratings, comments, travel content, newsletter subscriptions, and other features.

We comply with applicable privacy regulations, including international privacy principles such as GDPR and CCPA where applicable, and follow requirements from mobile application platforms and advertising providers including Google AdSense and Google Play services.

## 1. Information We Collect

We collect different types of information depending on how you use our website and mobile application.

### Personal Information

We may collect personal information you provide directly, including:

* Name
* Email address
* Phone number or contact details
* Account information (if you create an account)
* Newsletter subscription details
* Information submitted through contact forms, ratings, reviews, or comments

### User Ratings and Comments

When you rate travel destinations or submit comments, we collect and store the information you provide to improve our travel content and user experience.

Comments may be managed through third-party services such as Disqus. Disqus may collect and process information according to their own privacy policies.

### Mobile Application Data

When you use the MyTourWay mobile application, we may collect:

* Device information (device model, operating system version, language, and unique device identifiers)
* Mobile network information
* App usage information
* Crash reports and performance data
* Push notification tokens
* Application interaction data

This information helps us provide app functionality, improve performance, and deliver important updates and notifications.

### Technical and Usage Data

We automatically collect certain information when you access our website or mobile application, including:

* IP address
* Browser type
* Device type
* Operating system
* App version
* Pages visited
* Features used
* Time spent on pages or within the application
* Referral sources
* Log data

### Cookies and Similar Technologies

We and our service providers use cookies, analytics tools, and similar technologies to understand usage patterns, improve services, and provide relevant advertisements.

## 2. How We Use Your Information

We use your information for the following purposes:

* To provide and manage website and mobile application features
* To provide destination ratings, reviews, and comments
* To create and manage user accounts where applicable
* To send newsletters, updates, and travel-related information when you subscribe
* To send push notifications related to app features, updates, and important announcements
* To improve website and mobile application performance
* To analyze user behavior and improve user experience
* To provide customer support
* To detect, prevent, and address technical issues, fraud, or misuse
* To comply with legal requirements
* To provide personalized advertising through services such as Google AdSense

## 3. Mobile Application Permissions

The MyTourWay mobile application may request certain permissions depending on the features you use.

These may include:

### Notifications Permission

We may request permission to send push notifications. Notifications may include travel updates, service announcements, and other relevant information.

You can disable notifications at any time through your device settings.

### Internet Access

The application requires internet access to load travel content, ratings, comments, and other online features.

### Other Permissions

If additional permissions are introduced in future versions of the application, we will request access only when necessary and explain the purpose of the permission.

## 4. Cookies, Analytics, and Advertising Technologies

We use cookies and similar technologies on our website and may use analytics technologies within our mobile application.

Our partners may include:

* Google services for analytics and advertising
* Advertising partners for displaying relevant advertisements
* Third-party services that support application functionality

Google AdSense and other advertising services may use cookies or similar technologies to provide personalized advertisements based on your interests.

You can manage your advertising preferences through Google’s advertising settings.

You can also control cookies through your browser settings. Disabling cookies may affect certain website functionality.

## 5. Third-Party Services

We may use trusted third-party service providers to operate and improve our website and mobile application.

These services may include:

* Analytics providers
* Cloud hosting providers
* Push notification services
* Comment management platforms
* Advertising providers
* App distribution platforms

Third-party services process information according to their own privacy policies.

We do not sell your personal information.

## 6. Data Sharing

Your information may be shared only when necessary with:

* Service providers assisting with website and application operations
* Advertising partners to provide and measure advertisements
* Analytics providers to understand service usage
* Comment platforms such as Disqus for comment functionality
* Legal authorities when required by law

We take reasonable steps to ensure third parties protect your information appropriately.

## 7. Your Rights and Choices

Depending on your location and applicable laws, you may have rights to:

* Access your personal information
* Correct inaccurate information
* Request deletion of your information
* Restrict or object to certain processing activities
* Withdraw consent where applicable
* Manage notification preferences
* Opt out of personalized advertising

If you have a MyTourWay account, you may request account deletion and removal of associated personal information by contacting us.

To exercise your rights, contact:

Email: [[email protected]](mailto:[email protected])

We will respond according to applicable privacy laws.

## 8. Account and Data Deletion

If you create an account through the MyTourWay mobile application or website, you may request deletion of your account and associated personal information.

Upon receiving a valid deletion request, we will remove or anonymize your information unless retention is required for legal, security, or operational reasons.

## 9. Data Security and Retention

We implement reasonable technical and organizational security measures to protect your information from:

* Unauthorized access
* Loss
* Misuse
* Alteration
* Disclosure

Your information is retained only for as long as necessary for the purposes described in this Privacy Policy or as required by applicable laws.

## 10. Children’s Privacy

MyTourWay is not intended for children under 13 years of age or the applicable minimum age in your jurisdiction.

We do not knowingly collect personal information from children.

If we discover that we have collected information from a child without appropriate consent, we will take steps to delete that information.

## 11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page and within the mobile application where applicable. We encourage users to review this Privacy Policy periodically.

## 12. Contact Us

If you have questions or concerns regarding this Privacy Policy or our privacy practices, please contact us:

**My Tour Way (Private) Limited**

Phone: +94 776 817 435

Email: [[email protected]](mailto:[email protected])

Address:
Track 2, Number 03, Heeratiya, Oru Badi Siyambalawa, Sri Lanka

Website:
[www.mytourway.com](http://www.mytourway.com)

Contact Page:
[www.mytourway.com/contact-us/](http://www.mytourway.com/contact-us/)